Your privacy is important to us. Learn how we protect and manage your personal information.
1. Introduction
PECBORA PTY LTD (ACN 689 431 516) trading as PECBORA ("PECBORA", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit our website, engage our services or otherwise interact with us.
This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.
By using our website or services, you consent to the collection, use, disclosure and handling of your personal information in accordance with this Privacy Policy.
2. Company Information
PECBORA PTY LTD (ACN 689 431 516)
Parramatta, New South Wales, Australia
Email: pecbora@gmail.com
Phone: +61 401 060 252
3. Personal Information We Collect
Depending on the services you engage, we may collect:
Personal Information
Property Information
Utility Setup Information
Where required by a utility provider, we may collect:
Identity Verification Information
Where reasonably necessary for service delivery or requested by third-party providers, we may collect:
Identity documents will only be collected where reasonably necessary for the requested service.
Service Information
Website Information
When you visit our website, we may collect:
4. How We Collect Information
We may collect information when you:
We may also receive information from third parties where authorised by you.
5. Why We Collect Information
We collect personal information to:
6. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to provide services.
This may include:
Third-Party Service Providers
Technology Providers
PECBORA may use third-party technology platforms and software providers to assist with:
Legal Requirements
We may disclose personal information where required by law, court order, government authority or regulatory body.
7. Utility Setup Services
Where a client engages PECBORA to assist with utility setup services, personal information may be shared with selected providers for the purpose of establishing services.
Providers may require identity verification and supporting documentation before processing applications.
PECBORA is not responsible for the privacy practices of third-party providers.
Clients should review the privacy policies of their selected providers.
8. Property Photographs and Videos
As part of our services, PECBORA may capture photographs, videos and recordings of properties.
These materials may be used to:
Photographs and recordings may unintentionally capture personal belongings, furnishings or other items present within a property.
PECBORA will take reasonable steps to use such materials solely for service delivery unless separate consent has been obtained.
Where a client provides separate written consent, photographs or videos may be used for promotional or marketing purposes.
9. Website Forms and Communications
Information submitted through website forms may be stored within customer relationship management systems and used to:
Clients consent to communications relating to requested services.
10. Direct Marketing
PECBORA may send updates, promotions, newsletters and marketing communications where permitted by law or where consent has been provided.
You may opt out at any time by:
11. Storage and Security
PECBORA takes reasonable steps to protect personal information from:
Information may be stored electronically, physically or through secure third-party platforms.
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
12. Data Breaches
If PECBORA becomes aware of a data breach involving personal information that is likely to result in serious harm, we will take reasonable steps to investigate, contain and respond to the incident in accordance with applicable privacy laws.
Where required, affected individuals and relevant authorities may be notified.
13. Overseas Disclosure
Some third-party technology providers used by PECBORA may store information on servers located outside Australia.
By providing your information, you acknowledge that overseas disclosure may occur.
PECBORA will take reasonable steps to ensure third parties handle information appropriately.
14. Cookies and Analytics
Our website may use cookies and analytics tools to:
You may disable cookies through your browser settings, however some website features may not function correctly.
15. Access and Correction
You may request access to personal information we hold about you.
You may also request correction of inaccurate, incomplete or outdated information.
Requests should be submitted to:
PECBORA may require identity verification before processing requests.
16. Withdrawal of Consent
Clients may withdraw consent for the collection, use or disclosure of personal information at any time, subject to legal obligations and operational requirements.
Withdrawal of consent may limit or prevent PECBORA from providing services.
17. Retention of Information
PECBORA may retain personal information for as long as reasonably necessary to:
When information is no longer required, we will take reasonable steps to securely destroy or de-identify it.
18. Business Sale or Restructure
If PECBORA undergoes a merger, acquisition, business sale, restructure or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable privacy laws.
19. Privacy Complaints
If you believe PECBORA has breached your privacy rights or mishandled your personal information, you may submit a written complaint to:
PECBORA will investigate the complaint and aim to respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
20. Third-Party Websites
Our website may contain links to third-party websites.
PECBORA is not responsible for the privacy practices, content or security of third-party websites.
Users access third-party websites at their own risk.
21. Children's Privacy
Individuals under 18 years of age may only engage PECBORA's services with the involvement of a parent or legal guardian where required.
PECBORA may request parental or guardian consent before providing services.
22. Changes to this Privacy Policy
PECBORA may update this Privacy Policy from time to time.
Updated versions will be published on our website and become effective immediately upon publication.
23. Contact Us
PECBORA PTY LTD (ACN 689 431 516)
Email: pecbora@gmail.com
Phone: +61 401 060 252
We're here to help address any questions or concerns about your privacy.
Contact Privacy Team